Manage a booking

See your vouchers, make changes, cancel or check a refund.

Find your booking

Use the order reference from your confirmation email and the email you booked with.

Prototype: any reference and email show a sample booking.

Refund status

For the cancelled airport transfer (booking …-A2). Switch the example to see each state.

Refund processing

  1. RequestedProvider agreed
  2. ProcessingSent to your payment method
  3. CompletedShown on your statement
Amount
AED 210
To
Original payment method
Usually takes
Depends on your bank (placeholder)

Prototype: refund amounts, timings and methods are placeholders. Nothing is refunded.